Your privacy is extremely important to us. This Privacy Policy describes how we collect, use, disclose and safeguard your personal information. By using our services you agree to the practices described below.
1. Information we collect
- Personal identification: full name, date of birth, address, phone, email, tax ID, SNS number and health-plan ID.
- Health information: medical history, exam results, diagnoses, prescribed treatments, allergies and other relevant data.
- Financial information: payment data, health-plan billing and transaction details.
- Scheduling information: appointment dates/times, specialties and responsible doctors.
- Emergency contacts: names and phone numbers you provide.
2. How we use your information
- Providing healthcare; managing health plans; scheduling; communication; service improvement (anonymised); legal compliance; and security.
3. How we share your information
- With healthcare professionals bound by professional secrecy; with your health plan; with third-party providers under confidentiality agreements; with your explicit consent; and as required by law.
4. Your privacy rights (GDPR)
- Access; rectification; erasure ("right to be forgotten"); restriction; objection; data portability; and withdrawal of consent.
5. Security
We implement strict technical and organisational measures including encryption, access control, staff training and periodic audits.
6. Data retention
We keep your information only as long as necessary for the purposes described or as required by law.
7. Changes to this policy
We may update this policy periodically; changes are published on the website.
8. Contact
Clínica Central de Quarteira
Rua Stuttgart, Urbanização A. Santo, Lotes 131 a 134, Lojas AA, 8125-598 Quarteira
ccq.geral@gmail.com · 289 300 600